Legal
Terms of hire
Please review these terms before booking.
1. Bookings
A booking is confirmed only after Veld and Veil Tours and Travel sends written confirmation and the agreed payment or deposit is received.
2. Self-drive requirements
Drivers must be at least 23 years old, hold a valid licence for 2+ years and provide ID or passport. A refundable security deposit applies.
3. Pricing
Daily rates cover 24 hours within Nairobi. Vehicles marked "Price on Request" and trips outside Nairobi are quoted individually.
4. Fuel & mileage
Self-drive vehicles must be returned with the same fuel level. Mileage terms are stated in your quote.
5. Insurance & damage
All vehicles are comprehensively insured. The hirer is liable for the insurance excess and any damage caused by negligence or traffic offences.
6. Cancellations
Free cancellation up to 48 hours before pick-up. Later cancellations may incur a charge of up to one day's hire.
7. Privacy
Documents you upload are used only to verify your hire and are stored securely.